Support

Home Forums Event Espresso Premium Google Maps are grey boxes

Google Maps are grey boxes

Posted: November 19, 2019 at 5:06 pm


Amanda

November 19, 2019 at 5:06 pm

I got a Google maps API key and put it in the field, but the Google maps are coming up as grey boxes. Here is an example:
https://stresscaretraining.org/events/2020-8-week-winter-berkeley-one/

It may be that I need to put in payment information somewhere, but I can’t find where in the Google interface

Thanks, Amanda


Tony

  • Support Staff

November 20, 2019 at 1:59 am

Hi Amanda,

In Chrome Dev tools, the console shows this error:

Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

If you follow the first link it will allow you to enable billing on your Google account.

Once that has been done the maps should start loading (it can take a few minutes after enabling billing but usually isn’t long at all).


Amanda

November 20, 2019 at 11:42 am

Perfect, thanks!

The support post ‘Google Maps are grey boxes’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso