Home Forums Event Espresso Premium Google Map Not Showing, Getting 500 Error

Google Map Not Showing, Getting 500 Error

Posted: July 28, 2014 at 7:46 am

Daniel Gracie

July 28, 2014 at 7:46 am

I inserted the shortcode for the map to appear in the event description and get the 500 Internal Error. I am using EE3, WP 3.9.1.

Help! I really want the map to display.

Lorenzo Orlando Caum

  • Support Staff

July 28, 2014 at 7:55 am


Could you let us know the shortcode that you are using? Also, please go ahead and temporarily remove it so that your single event page loads again.


Daniel Gracie

July 28, 2014 at 7:56 am


I have removed it.


  • Support Staff

July 28, 2014 at 2:45 pm

Hi Daniel,

You could try this instead:


It automatically will grab the correct venue if you’ve selected a venue in the event editor.

If the above still throws an error, can you set WP_DEBUG to true to see if it prints out a more detailed error message? The more details, the better in this case.

Daniel Gracie

July 28, 2014 at 8:38 pm

Here is what I get when I use WP_Debug and the shortcode you provided

Notice: load_plugin_textdomain was called with an argument that is deprecated since version 2.7 with no alternative available. in /home/theniins/public_html/wp-includes/functions.php on line 3195


  • Support Staff

July 28, 2014 at 10:41 pm

Can you check to see if the venue manager active?

Along with that, can you create a new test event, assign the same venue to this test event, then place the [ESPRESSO_VENUE] shortcode in the event’s description?

Also if possible please let us know the venue details so we can try to reproduce the error on another site.

Daniel Gracie

July 29, 2014 at 10:08 pm

Found that I had left a shortcode in the event venue description and that was killing it. Sorry for my confusion and thanks so much for your phenomenal support!


July 30, 2014 at 1:44 am

Hi Daniel,

Thanks for letting us know you resolved it. Was the culprit shortcode an EE shortcode or some other? The venue should strip out shortcodes to stop issues like this.

The support post ‘Google Map Not Showing, Getting 500 Error’ is closed to new replies.

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Status: closed

Updated by  Dean 5 years, 11 months ago ago

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