Support

Home Forums Event Espresso Premium Google Map not displaying on Venue Page

Google Map not displaying on Venue Page

Posted: February 28, 2019 at 4:00 am


KLLASC

February 28, 2019 at 4:00 am

Hi, I’m able to load the map URL “https://www.google.com.sg/maps/place/Marina+Bay+Sands/@1.282898,103.8574926,17z/data=!4m12!1m6!3m5!1s0x31da1905a913542d:0x81a3ad206e972c35!2sMarina+Bay+Sands!8m2!3d1.2838175!4d103.859311!3m4!1s0x31da1905a913542d:0x81a3ad206e972c35!8m2!3d1.2824207!4d103.8586361” in the browser directly.

However, when I set the same string into into the “URL of Event”, the map does not show up. Is it because the plugin is not using the field to display the map?

I have also entered various combination of the address “10 Bayfront Ave, Singapore 018971” in the Physical Address section but to no avail.

Appreciate your advice. Thanks!


Tony

  • Support Staff

February 28, 2019 at 4:14 am

Hi there,

However, when I set the same string into into the “URL of Event”, the map does not show up. Is it because the plugin is not using the field to display the map?

Correct, that field is not used for the maps, the maps load using the address details entered into the Venue.

Can you link me to the venue page so I can take a look?


KLLASC

February 28, 2019 at 11:47 pm

Hi Tony,
The URL to the venue page is “http://asc.keppelland.com/?espresso_venues=marina-bay-sands-expo-convention-centre”. You probably can’t access it as I have turn on Single Sign On with Azure AD.

Is there a way to send the screen shot to you?

If you do indeed manage to load the page, you will see that the address is simplified down to just “018971”, which is the postal code that Google Map should be able to load.


Tony

  • Support Staff

March 1, 2019 at 5:09 am

Is there a way to send the screen shot to you?

Yes, for screenshots you host the image and post the link here:

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

Using the full address you posted in your first reply seems to correctly load the map for me on a test site:

https://monosnap.com/file/aZmDRBuLDqV4sm9iROxpYspFJba8hs

I can’t view the page, but if you open Chrome dev tools on the Venue page, do you see in errors in the console?

Have you set an API key and enabled billing on your Google account (Google maps is no longer free so billing must be enabled for it to work).


KLLASC

March 1, 2019 at 8:10 am

Do I need to set the API key anywhere within the EE plugin?


KLLASC

March 1, 2019 at 8:12 am

Found the page, thanks!


Tony

  • Support Staff

March 1, 2019 at 8:44 am

You’ve mentioned you’ve found the page now, but just for future readers you need to add your Google API key to:

Event Espresso -> Venues -> Google Maps.

There is also a link there that will take you directly to the page to create your API key if you are logging into your Google account.

The support post ‘Google Map not displaying on Venue Page’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 2 months, 3 weeks ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!