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Gmail accounts not receiving confirmation registration emails

Posted: April 14, 2014 at 6:57 pm


Troy

April 14, 2014 at 6:57 pm

We have hundreds of registrations on our site every month. Today we were overwhelmed with gmail users who were not receiving the confirmation emails when they register. No other email provider seems to be affected. After test after test I confirmed this. I have tried changing the default outgoing email to another domains email yet this had no change. Ideas?


Lorenzo Orlando Caum

  • Support Staff

    •

April 14, 2014 at 7:03 pm

Hi Troy,

Please setup a transactional email service such as Mandrill (free option & WP plugin available) to handle email delivery:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

—
Lorenzo

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Updated by  Lorenzo Orlando Caum 10 years ago ago

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