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Global Message Settings

Posted: February 24, 2020 at 7:07 pm


melissa smith

February 24, 2020 at 7:07 pm

I’m trying to set up the Automated Upcoming Events Notifications Add-on and my global message setting is set to on the same request. What should I do?


Josh

  • Support Staff

February 24, 2020 at 7:38 pm

Hi,

You go to your site’s Tools page (in the admin menus on the left side of your screen) and then click on Site Health. Then you’ll look for an entry that says Scheduled events are running. It may appear after clicking the Passed tests button.

If you do not see the confirmation above in the list of entries, then contact your WordPress host and ask them to confirm that your website has WP-Cron enabled. WP-Cron is a service that runs based on activity on your website, such as visitors browsing your webpages.

The Automated Upcoming Event Notifications add-on uses this service to trigger event reminder emails.

If the Tools > Site Health page says Scheduled events are running, then you’ll go to Event Espresso > Messages > Settings and switch the setting there to “Send Messages on a Separate Request”.

The support post ‘Global Message Settings’ is closed to new replies.

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Status: closed

Updated by  Josh 5 months, 2 weeks ago ago

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