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Getting ready to update, not sure what is going on

Posted: August 27, 2014 at 12:41 pm

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brewscruise1

August 27, 2014 at 12:41 pm

• WORDPRESS VERSION: 3.8.4
• EVENT ESPRESSO VERSION: 3.1.36.1.P
• ACTIVATED EE PLUGINS: Calendar 2.2.0.p, MailChimp Integration 1.2, Members Addon 1.9.8.p, Multi Event Registration 1.0.5.p, Permissions 1.5.5.p, Recurring Events 1.1.8.p, Social Coupons 1.5.3.1, Social Media 1.1.7.p, Ticketing 2.1.p, Event Espresso API Plugin 2.1.p
• SITE IS ACTIVE, HAS BEEN ACTIVE, I AM READY TO UPDATE
• REGISTRATION PAGE:

I am ready to update this site. I will first be updating my WordPress to 3.9.2 and then installing the EE updates. I received an email from Event Espresso that outlines what to do (and in what order, though it seems to apply to EE4?), but I am confused by the items near top of screen when I log in to *my* EE account… There are blue and green bars with what appears to be plugin names for EE 3 and 4, respectively. When I scroll down I see that my license level is: EE3 Business License…

First Question:
Am I supposed to install only the EE 3 update? or should I also install the EE 4 update? I am confused b/c at very top of page it says “The current version of EE3 is 3.1.36.5.P [ download EE3” and “The current version of EE4 is 4.3.1.p [ download EE4” …. Should I conclude that EE4 is not actually available to me b/c I have an EE3 Business License? (if so, do I raise up to EE4 by additional $$? or is going to EE4 just a natural progression if I keep current on installing my updates?)

Second question:
There is a list of Downloads down right side of page with tabs labelled EE3 and EE4. Under EE3 there is text in a red bar that says “These plugins are not compatible with EE4!”… I’m confused – do I have the option to do either EE3 or EE4, or am I supposed to just do EE3?

Any clear and direct info for my specific situation would be greatly appreciated. Thanks!


Lorenzo Orlando Caum

  • Support Staff

August 27, 2014 at 2:53 pm

Hello,

You are running an old version of Event Espresso 3 so you’ll want to update to the current version of Event Espresso 3:

https://eventespresso.com/wiki/change-log/

Note: The steps below will backup your WordPress database and relocate your old version of Event Espresso to a safer location.

Begin by backing up your WordPress:

https://codex.wordpress.org/WordPress_Backups

Download the latest version of your Event Espresso software from your account:

https://eventespresso.com/users/brewscruise1/

Now login to your WordPress admin and go to Plugins. Locate Event Espresso in the list of plugins and deactivate it.

Next login to your WordPress root with an SFTP or FTP client (FileZilla and Cyberduck are free options). Then browse to the WordPress plugins folder: wp-content/plugins

Locate the Event Espresso folder and relocate it one level above the WordPress plugins folder and add old to the end of the folder name: wp-content/event-espresso-old

Return to the Plugins screen in the WordPress admin and click on Add New –> Upload. Then browse to the zip file that you downloaded from your account. Select it and begin the upload process. You can activate Event Espresso after it has finished.


Lorenzo


brewscruise1

August 28, 2014 at 9:14 am

Lorenzo – Thank you so, SO much for this straightforward info! I’m going to tackle this straightaway. Thanks again!!

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