Support

October 28, 2024 at 3:44 pm

Hi Steve,

Is the event published as private or public? If private, only people logged-in to your website will be able to see it. To check, edit your event and in the “Update Event” section, there will be a visibility control with options: Public, Password protected and Private. If you want the public to see this event, then the event visibility needs to be set to Public. If you make a change there, click OK and Update the event.

October 28, 2024 at 4:13 pm

Oh yeah, you won’t as it’s scheduled.

See where you have ‘Scheduled for….’ just below that:

https://monosnap.com/file/JhebTpyEmdcn14jj0MQ9lC7aKlFxOb

Edit that and set the date for that post to be now, or yesterday. Any date/time in the past.

When you set that date the button will change to publish. Click that.

Like this: https://monosnap.com/file/ezkd7jUcCnLmoC9wnmDKHVZlXXKUOm

October 28, 2024 at 4:29 pm

EE events are WordPress ‘posts’ (A custom post type) so they carry over some of the functionality that comes with those.

The above options allows you to ‘schedule’ a post to be available one specific date, see here:

https://www.wpbeginner.com/beginners-guide/schedule-your-posts-in-wordpress/#:~:text=How%20to%20Schedule%20WordPress%20Posts%20in%20the%20Classic%20Editor

EE uses the ‘classc editor’ so a lot of online tutorials show this in Gutenburg now, the idea is the same just a different interface.

For events you want the ‘event’ (aka post) to be published so that people can view/access it but then have the EE functionality (such as datetimes and tickets within that) working within that post.

So your setting when the event post will be available to visitors on the site above.

Setting the datetime sets ‘when’ the event will happen.

Finally setting the sell from/until dates on specific tickets determines when the tickets themselves will be available for sale.

Why do you need all 3? You may want an event post to be accessible for the event details to be seen but ticket sales don’t start until X date OR you may want an event post to go live on X date and can also have ticket sales from that specitc date to, there you would use a scheduled post.

So the top right section is the WP core functionality, the datetimes/tickets etc is the EE functionality.

October 28, 2024 at 4:59 pm

You’re most welcome 🙂

Any further issues/questions just let us know.