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"Generate and send all messages" Settings

Posted: January 6, 2020 at 5:32 pm


hsdorg

January 6, 2020 at 5:32 pm

Hey Guys! Following the instructions on your page and reaching out because my settings are on “On the same request.”

Thank you!


Tony

  • Support Staff

January 7, 2020 at 5:16 am

Hi there,

I can advise to go to your site’s Tools page (in the admin menus on the left side of your screen) and then click on Site Health. Then you’ll look for an entry that says Scheduled events are running. It may appear after clicking the Passed tests button.

If you do not see the confirmation above in the list of entries, then contact your WordPress host and ask them to confirm that your website has WP-Cron enabled. WP-Cron is a service that runs based on activity on your website, such as visitors browsing your webpages.

The Automated Upcoming Event Notifications add-on uses this service to trigger event reminder emails.

If the Tools > Site Health page says Scheduled events are running, then you’ll go to Event Espresso > Messages > Settings and switch the setting there to “Send Messages on a Separate Request”.

After doing so, add a test registration to your event and trigger the emails for that registration.

Go to Event Espresso -> Messages -> Message activity.

You should now have a ‘queued for generation’ message shown there, wait for around anything over 5 mins and refresh, does it change that message and show ‘Queued for sending’ and then again after another 5 mins show sent? If so your good to go.

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Status: closed

Updated by  Tony 7 months ago ago

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