Support

October 14, 2013 at 10:09 am

Hi Mark,

I’m assuming you have done the steps Sindey outlined here

https://eventespresso.com/topic/blank-settings-pages-after-server-change/#post-62686

Adding

define( 'WP_MEMORY_LIMIT', '128M' );

To wp-config.php?

Unfortunately your Host can also override these settings so if you have done the above, I would adivse you to contact you host tech support and check what the memory limit is set to.

October 14, 2013 at 10:28 am

There are several layers where memory limits can be set. WordPress allows you to set a maximum memory limit and php lets you set a maximum memory limit. If both of those are set to 128MB but you are still running out of memory at 42MB, then you are probably running into the physical memory limit. This can either be caused by literally running out of RAM on the server, or more likely, hitting a limit imposed by the hosting provider on how much memory each process can use. If the host has a physical server with 2GB of RAM, and they want to use it to service 50 accounts, then they can set a per-process limit of 40MB. You might want to speak with your host’s technical support to see if they can raise that limit.

October 15, 2013 at 7:51 am

Hi Mark, I incorporated a memory limit test into the requirements plugin. You can download it here. Once you’ve uploaded and activated it, go to Tools->requirements check. In the php section, you’ll see a button next to “Test actual PHP memory limit” marked “Test”. That way you can test within the WP environment and help narrow down where the bottleneck is.