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"From" Field in confirmation Email

Posted: June 26, 2012 at 2:56 pm


Matthew

June 26, 2012 at 2:56 pm

When my events send a confirmation email, they come through with the correct option set in General Settings for the email, but the “From” field of the email says “WordPress”. Where do I go to customize this?

Thanks,
-matthew


Josh

  • Support Staff

June 26, 2012 at 3:07 pm

Set the option “Enable fancy Email headers” in Event Espresso>General Settings under mail settings to yes.


Matthew

June 27, 2012 at 7:18 am

Thanks Josh. I enabled the fancy headers but still am not seeing the option of where to customize the “From” field. It’s still coming through as “WordPress.”

Appreciate your help on this.


Matthew

June 27, 2012 at 7:24 am

I got it fixed. The fancy headers was right – it just got stuck in my caching. Thanks again!


sfite

July 5, 2012 at 2:26 pm

I have the same problem. But after I enable Fancy Headers the emails stopped coming through altogether. I’m assuming my mail server isn’t fond of the format or something. Once I turned off Fancy Headers the confirmation emails started coming through again.

I ran into this problem before and found another way to fix it but now I cannot for the life of me remember what it was. Can someone tell me another way to fix this problem? I cannot have my confirmation emails showing as coming from “WordPress.” Thanks.


sfite

July 5, 2012 at 2:31 pm

I remembered the fix! That was fast, I know. 🙂

I used a WP plugin called “wp mail from”. Works like a charm.

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Updated by  sfite 8 years, 4 months ago ago

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