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Fresh EEDecaf "Your ticket selections have been received for consideration."

Posted: April 11, 2016 at 12:22 pm


hbumc

April 11, 2016 at 12:22 pm

I am evaluating EE so I installed Decaf, created an event, and tried to register myself. When I select register it goes directly to “Thank you so much. Your ticket selections have been received for consideration.” I have tried multiple ways, in different incognito browsers, always the same.

Per the other forum posts, there is no “Disable Web Bot Trap” on the Registration Form in admin, at least for Decaf.

What now?

If I can get Decaf to do what I want, we’ll likely upgrade to Everything, however, without proof we can prototype our needs, we’ll have to keep searching.

Thanks


Tony

  • Support Staff

April 11, 2016 at 12:49 pm

Hi there,

If you go to Event Espresso -> Events -> Default Settings

You’ll find the option for “Default Registration Status”, it sounds like that it currently set to ‘Not Approved’.

Change that to Pending Payment.

No navigate back to edit your event again and click update.

Now when you register onto the event it should allow the registration to go through.


hbumc

April 11, 2016 at 1:06 pm

It is set to “Pending Payment”. I changed it to “Approved”, created a new event and still the same thing.

I changed it back to Pending Payment and got “The “Default Event Settings” has been successfully updated.” Went back end edited each event. Clicked “Update” and got “Event updated. View Event”

Still same thing…


Tony

  • Support Staff

April 11, 2016 at 1:08 pm

Can you post a link to the event so I can see this please?


hbumc

April 11, 2016 at 1:12 pm

Running WP 4.4.2 with the EEDecaf installed via Plugins -> Add New -> Install Now.

http://serve.hbumc.org/wp/?espresso_events=alliance-medical-ministry


Josh

  • Support Staff

April 11, 2016 at 2:24 pm

Your server might not allow the bot trap encryption to work, which will cause the ticket selections have been received for consideration message to appear. You can grab a copy of Event Espresso 4 caffeinated from the github repository. You’ll remove decaf, then install caffeinated and you’ll be able to turn off the bot trap encryption feature.

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