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Business Compleet
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April 9, 2013 at 3:17 am
I want to organize a free event, so no payment. But when I try to add a person to the list the payment status stays on incomplete (red). I can change this by myself every time, but I want to change this automatically to completed for the free events (so green status). Can you help me with this?
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Dean
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April 9, 2013 at 4:45 am
Hello,
Go and edit the event, on the right hand side of the edit screen are some options, find “Default Payment Status for Event: ” and set it to Completed.
If you want to change this for every event, there is a similar option in the General Settings.
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Business Compleet
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April 10, 2013 at 1:22 am
He Dean,
Thanks for your quick answer. I already have set the “Default Payment Status for Event” on Completed, but unfortunately it is still not working…
Are there other solutions?
Thanks in advance!
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Dean
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April 10, 2013 at 5:53 am
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level.
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Business Compleet
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April 11, 2013 at 1:42 am
He Dean,
Problem solved! Don’t know what you did, but it worked 😉
Thanks!
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Dean
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April 11, 2013 at 1:55 am
Hi,
I would love to take credit for it, but I didn’t do anything. It may have been a glitch of changing the settings earlier may have fixed it. Keep an eye on it and let me know if it occurs again.
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