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ali west
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February 16, 2020 at 6:40 am
When I click on the Download Invoice link (PDF icon) in the Attendees list, I get this error:
FPDF error: Unsupported image type: com
Not sure how to correct it – any help much appreciated!
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Tony
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February 17, 2020 at 3:54 am
Hi there,
Can you link me to an invoice for a test registration so I can view this, please?
On another note, registrations currently can not be processed on your site due to your reCaptcha key. When I try to register onto one of the events I can see:
ERROR for site owner: Invalid key type
within the reCaptcha section and can not continue.
(Note reCaptcha is only shown when not logged into the site)
You’ll need a reCaptcha v2 key for use on your site, whilst logged into the google account you are using for this site go here:
https://www.google.com/recaptcha/admin/create
Create a v2 key and use that on your site.
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ali west
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March 4, 2020 at 2:52 am
Furthering this previous post:
https://eventespresso.com/topic/fpdf-error-unsupported-image-type-com/
(I thought I’d replied but obviously not so it’s now closed!)
Here is a link to an invoice received by the subscriber that should download but there is an error received:
https://www.beachvolleyballinc.com/?download_invoice=true&attendee_id=2551&r_id=299-5e5e76be30325
The link to the invoice within the dashboard doesn’t work either and the same message is received.
Thanks!
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Tony
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March 4, 2020 at 6:02 am
First, just noting that I’ve re-opened your original thread and merged your latest reply into it 🙂
Can you go to Event Espresso -> Payment settings
Find the Invoice payment method in the list, what do you have set in the Logo URL field?
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ali west
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March 4, 2020 at 2:17 pm
Ahh yes I see, it’s not the correct format, seems to have lost the rest of the URL – I’ve amended it and it’s working now. Thank you so much 🙂
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