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October 16, 2015 at 9:53 am
HI,
I have a client who has some issues, and they are not alone.
There are two things going on simultaneously that are an issue. First, she says the recaptcha field, if left blank the form submits to new page where it says you have to use back button. Using the back button on the browser then empties her form and they have to resubmit all the info again. Now, she also says that because the recaptcha area appears ABOVE the Additional attendees area (which she always completes when she registers) – the submit button can get clicked without recaptcha being filled out, simply because of where it sits in the form.
Here is what she has sent to me:
Here are steps to reproduce problem.
1. Fill out fields (except validation code/captcha)
2. Click toggle to add a second attendee
3. Fill out fields in additional attendee (except validation code/captcha)
4. Submit
Form submits (even if recaptcha is not completed) – it shouldnt. That recaptcha code should be a required field. When you add a second attendee, that recaptcha code is in the middle of the page and is easily missed. It says you didnt fill out code and to go back using your browser button…when you do go back the form is empty.
I tried in Safari on my iMac and I do NOT lose form content.
She says: safari on my phone, chrome, and i.e. 10 all have the problem.
Is there firstly, any way to ensure the recaptcha area is ABOVE the submit button always, and NOT above the additional attendees form toggle, that the additional attendees toggles comes before the recatpcha area?
Second: is there any way to have the field in recaptcha act like the required fields in the form, so if it is not filled out it doesn’t go forward and submit the form, instead puts up the message about required fields – which I think is javascript???
Please advise.
Example url she was registering for was:
http://www.allaboutdogs.ca/event-registration?ee=1330
Thank you
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