|
k9nosetime
|
October 4, 2016 at 5:03 am
Hello
is there a way to force people to pay (Paypal) at time of registering….i find people register for an event and dont pay and then I have to chase them up and email a money request from Paypal
thanks
Sue
|
|
Tony
|
October 4, 2016 at 5:13 am
Hi Sue,
When you chase these user up, what do they say the reason they did not pay initially is?
You can set the PayPal payment method to be ‘Open by default’ but the user must still click to finalize the registration and be directed to PayPal.
It sounds like the users are abandoning the checkout but there is not much you can do to prevent that.
I have to chase them up and email a money request from Paypal
You could trigger the payment reminder within EE which includes a link to allow the user to pay, it will link them back to the payment options step within checkout and they can then use PayPal from there.
If you request money through PayPal you would then also need to record that within their transaction, right?
|
|
k9nosetime
|
October 4, 2016 at 5:28 am
Hi Tony
thanks for reply….
they seem to register and then not pay and maybe think about it….so the payment reminder sent from EE will send them a link to pay via Paypal? Yes if I send a seperate money request from paypal then i have to manually add this payment.
I have tried the payment reminder so will see how it goes
thanks
Sue
|
|
Tony
|
October 4, 2016 at 5:30 am
so the payment reminder sent from EE will send them a link to pay via Paypal?
No, it sends them back to the payment options step which is where they selected PayPal during the registration the first time.
They click PayPal and then finalize and will then be directed to PayPal.
We can’t direct the user directly to PayPal as need to pass over the registration/events/transaction details to PayPal to link them together.
|
|
k9nosetime
|
October 5, 2016 at 5:06 pm
ok thanks – so they can register and not pay and then go back to this link and it will still pass the details of their registration to paypal…
Sue
|
|
Tony
|
October 6, 2016 at 2:47 am
Exactly 🙂
It basically jumps the registration back to the payment options step and tells EE to use the registration details they previously entered. Then they can completely the registration by selecting PayPal and clicking to pay.
EE passes all of the registration details they entered over to PayPal (and know which registration/transaction this is for) so when PayPal then send the details back to your site after the user pays it should update the transaction with the payment details and update the registration status.
|
