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Newyork811
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September 26, 2022 at 3:39 pm
With the “Force Login for registrants” turned off, the ticket still shows you must login to register.
https://newyork-811.com/events/2022-new-york-811-excavation-safety-expo/
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Garth
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September 27, 2022 at 8:34 am
Can you show us your WP User settings or disable the WP User Integration add-on to ensure it’s not a setting there?
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Tony
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September 27, 2022 at 9:22 am
Hi there,
The ‘Force login for registrants’ option forces users to log-in before they can register tickets.
The above is slightly different, it’s a ‘traffic cop’, basically EE checks for a user account in the database with the same details as the registration and requires that user to log in:
https://eventespresso.com/product/eea-wp-user-integration/#traffic-cop
The reason we do this is to keep registrations in sync with the user account, but it can be disabled using a snippet. The second file here:
https://gist.github.com/joshfeck/1131145859a3fab58f4d#file-disable_email_match_everyone-php
You can add that to a custom functions plugin on your site, we have some documentation on creating one here:
https://eventespresso.com/wiki/create-site-specific-plugin-wordpress-site/
That will allow the registrations to be processed without the above check.
I recommend navigating to Event Espresso -> Registration form -> User integration settings and disabling the ‘Always sync contact information with WP user profile?’ option if using the above snippet.
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