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For multi-day events, timings on the front end are different by one hour

Posted: April 10, 2018 at 2:35 am


cambridgejbs

April 10, 2018 at 2:35 am

On the backend I have the date/times set up as:

2018-06-01 04:30 pm – 2018-06-01 11:00 pm
2018-06-02 08:30 am – 2018-06-02 11:00 pm

However on the front end these are displaying as:

Date: 1 June 2018
Start Time: 15:30
End Time: 22:00

Date: 2 June 2018
Start Time: 07:30
End Time: 22:00

I’m guessing this is something to do with daylight savings. Is there a setting I need to change to adjust for this? (n.b. in Settings > General I have the timezone set to London.)


Josh

  • Support Staff

April 10, 2018 at 6:15 am

That’s the correct setting. We’ve seen this happen where the server had an older version of PHP. For example when your site has PHP 5.5, we recommend upgrading to at least one of the latest versions of PHP 5.6. One of the later versions of PHP 7 would be even better.

Before you do that though, this may be the result of a theme/plugin conflict.

You can rule out a plugin or theme conflict is by installing the Health Check plugin, then go to WP > Dashboard > Heath Check > Troubleshooting. There you’ll Enable Troubleshooting Mode, then once that’s activated you’ll reactivate Event Espresso only via the Health Check’s Troubleshooting item in the WP admin bar. At that point, can you check to see if the times display correctly?


cambridgejbs

April 10, 2018 at 11:35 am

Thanks Josh for the swift reply. We can’t upgrade our PHP at the moment (another CMS on the same server couldn’t copy apparently!) but I’ll try the health check plugin and hope that clarifies things. Cheers.

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Updated by  cambridgejbs 3 months, 1 week ago ago

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