Support

November 28, 2012 at 3:21 pm

My debug mode is showing: t curl_process, incoming data: verify_peer = debugging = 1 host = staging.linkpt.net port = 1129 keyfile = /home/datexcor/public_html/wp-content/plugins/event-espresso/gateways/firstdata/1001320286.pem configfile = 1001320286 ordertype = SALE result = LIVE cardnumber = 4489xxxxxxxxxxxx cardexpmonth = x cardexpyear = xx chargetotal = 0.00 name = Nicholas Betlow address1 = 217 N 12th st Unit 111 city = Tampa state = FL email = nbetlow@datexcorp.com addrnum = 217 zip = 33602 sending xml string: SALELIVE4489153040715350614Nicholas Betlow217 N 12th st Unit 111TampaFL33602nbetlow@datexcorp.com217FL1001320286/home/datexcor/public_html/wp-content/plugins/event-espresso/gateways/firstdata/1001320286.pemstaging.linkpt.net11290.00 Using BUILT-IN PHP curl methods Success Setting host: https://staging.linkpt.net:1129/LSGSXML Success Setting request type to post Success Setting post fields: SALELIVE4489153040715350614Nicholas Betlow217 N 12th st Unit 111TampaFL33602nbetlow@datexcorp.com217FL1001320286/home/datexcor/public_html/wp-content/plugins/event-espresso/gateways/firstdata/1001320286.pemstaging.linkpt.net11290.00 Success Setting SSL certificate key: /home/datexcor/public_html/wp-content/plugins/event-espresso/gateways/firstdata/1001320286.pem Success Setting return transfer Success Setting verbose mode Result of executing curl transfer: server responds: SGS-020005: Error (Merchant config file is missing, empty or cannot be read). var_dump of order data: array(19) { [“verify_peer”]=> bool(false) [“debugging”]=> bool(true) [“host”]=> string(18) “staging.linkpt.net” [“port”]=> string(4) “1129” [“keyfile”]=> string(94) “/home/datexcor/public_html/wp-content/plugins/event-espresso/gateways/firstdata/1001320286.pem” [“configfile”]=> string(10) “1001320286” [“ordertype”]=> string(4) “SALE” [“result”]=> string(4) “LIVE” [“cardnumber”]=> string(16) “4489153040715350” [“cardexpmonth”]=> string(1) “6” [“cardexpyear”]=> string(2) “14” [“chargetotal”]=> string(4) “0.00” [“name”]=> string(15) “Nicholas Betlow” [“address1”]=> string(22) “217 N 12th st Unit 111” [“city”]=> string(5) “Tampa” [“state”]=> string(2) “FL” [“email”]=> string(21) “nbetlow@datexcorp.com” [“addrnum”]=> string(3) “217” [“zip”]=> string(5) “33602” } var_dump of result: array(12) { [“r_csp”]=> string(0) “” [“r_time”]=> string(0) “” [“r_ref”]=> string(0) “” [“r_error”]=> string(77) “SGS-020005: Error (Merchant config file is missing, empty or cannot be read).” [“r_ordernum”]=> string(0) “” [“r_message”]=> string(0) “” [“r_code”]=> string(0) “” [“r_tdate”]=> string(0) “” [“r_score”]=> string(0) “” [“r_authresponse”]=> string(0) “” [“r_approved”]=> string(0) “” [“r_avs”]=> string(0) “” } End of Debugging / Sandbox output (this will go away when you switch to live transactions) Status: Error: SGS-020005: Error (Merchant config file is missing, empty or cannot be read).

November 29, 2012 at 12:01 pm

I just installed a fresh version EE on a different domain and hosting server with no additional plug-ins active except a seo plug-in.I set-up a test event with First Data gateway and I am having the same error – Transaction is a success but the charge date is being sent to First Data as 0.00 instead on the $1.00.

November 29, 2012 at 1:15 pm

Thanks Josh I just sent you all the information the email request will be coming from nbetlow@datexcorp.com

November 29, 2012 at 1:55 pm

What ever you did worked! Excellent!

What was the issue?

November 29, 2012 at 2:26 pm

Thanks for all your help on this matter!