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Firefox Display Problem! Help!

Posted: February 15, 2013 at 10:15 am

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Audrea Robbins

February 15, 2013 at 10:15 am

Hi. I use the amazing U-Design theme from ThemeForest. It is very well coded to WP Standards and I have NEVER had any problems. However, I am new to Event Expresso and still learning, so bear with me. I have my events setup and can view them each fine using Safari. But when I open individual events in Firefox, the entire site is gone and I get a generic event signup page. It still appears fine in Safari. Here are some screenshots Event View in Safari But looks like this in Firefox. Event View in Firefox I read the documentation on plugins, etc that don’t play well with EE. I have none of those plugins installed. Anyone know what is going on?


Josh

  • Support Staff

February 15, 2013 at 4:40 pm

Hi Audrea,

I use Chrome and your site looks the same as it does in Firefox. In this case, the issue is from the recaptcha option being turned on, but there isn’t an api key entered.

You can get a free Recaptcha key here:
https://www.google.com/recaptcha/admin/create

and enter it in Event Espresso>General settings>Recaptcha settings. Or simply deactivate the recaptcha option and save the options page.


Audrea Robbins

February 18, 2013 at 2:28 pm

That fixed it! Thanks so much!


Jonathan Wilson

February 18, 2013 at 3:18 pm

Awesome. Thanks for letting us know!

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