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Filter Month in Event Overview not showing all events and other filter issues

Posted: February 1, 2013 at 7:41 am


Peter

February 1, 2013 at 7:41 am

Looking at February’s events and the Month filter is not showing events on the 2nd or 3rd of the month, but shows the rest of the month and some of March. Saw this in EE 3.1.29 & now in 30.1. The events show if I select “This Month”,in the event list, calendar and if I select all and order by start date, but I can’t find them with filters.


Seth Shoultes

  • Support Staff

February 1, 2013 at 10:15 am

That’s strange. How many events are in your system? Do the missing events have the times and dates filled in?


Peter

February 1, 2013 at 10:52 am

All the events have time and date and were mostly generated by the Reoccurring Event generator, including these. The dates and time show correctly in the calendar, in the event list where and when they should, and also if I do a live search.
There are 732 total events and 52 in this month. While the retrieve is a max of 50 events, as it always defaults to this when filtering the month (even when I had set to 100, 250, 500 or all). This is a problem for months with more than 50 events as I can not select the whole month and quickly find the event I need, or browse availability.
FYI I deleted all the events from last year so there should be no February conflicts (note would liked to have kept the past attendees available to see on the admin page, but the ability to review them went when the event was deleted)and created new events for this year.


Chris Reynolds

  • Support Staff

February 5, 2013 at 1:23 pm

So, are you saying that the issue is because of the 50 record cuttoff? If so, are you suggesting that the setting to display x records at a time should be saved once it’s set? Just trying to clarify the issue and what needs to happen.


Seth Shoultes

  • Support Staff

February 5, 2013 at 4:42 pm

Peter, You should still be able to view the deleted events, and the attendees in them, using the filters.


Peter

February 9, 2013 at 8:40 am

So this is what I have showing, at the top of the screen, for this years events, with all of last years events deleted.

Filters Events : All Events (732) | Today (7) | This Month (52)
Attendees : All Attendees (66) |  Today (0) | This Month (20)

Using any of the above filtering produces the result I expect for all non deleted events.

Below this we have the “Filter Month” ,”Filter Category” and “Filter Status” drop down selectors and buttons. The filter month selector only shows this years results and not any of the deleted events. Selecting the Month of “February 2013” here is failing to show all of February and adding in some March and since I have over 50 events in this Month I only can see 50 events of any month selected. So two problems here 1) error in filtering and 2) unable to see all events as the restriction is 50 events.
So I select “Retrieve” to “all” and Now I get all events and lose the month selection, then select the month again and get only 50 events. Same with selecting deleted events, I can only ever see 50 events. It looks like selecting “all” resets the other filter. I therefore can not see all of the events in a month, or see any attendee associated with a deleted event if they are not in the first 50 rows.


Seth Shoultes

  • Support Staff

February 9, 2013 at 8:48 am

Thanks for this Peter. I have been looking into this, your explanation helps. Would it be possible to email me a dump of all your event tables? That will really help to debug this issue a little quicker.


Peter

February 9, 2013 at 9:00 am

Seth do you want the exported events file or the db files? If the db files just the event tables or all the EE tables?


Seth Shoultes

  • Support Staff

February 9, 2013 at 9:09 am

The db files for all of the EE tables, please.


Peter

February 9, 2013 at 9:37 am

Seth, I have emailed them to you. Thank you for looking into this.


Seth Shoultes

  • Support Staff

February 13, 2013 at 2:29 am

Hey Peter,

I figured this out 🙂

I’ll see if we can post a hotfix later today.


Josh

  • Support Staff

February 13, 2013 at 8:43 am

Hey Peter,

The hotfix has been posted, it’s in version 3.1.30.6.P


Peter

February 13, 2013 at 9:27 am

Thanks guys. I have just updated and a some quick feedback for you:
1)March events are no longer showing in February.
2) I can still only see 50 events, on filtering the month, at one time even if I select “retrieve 100. 250, 500 or all”. If I then ask for the next 50 rows, it shows all events again, but re-filtering the month does show the remaining events in that month – working but not elegant or obvious.
3)I still can not see attendees from deleted events.


Seth Shoultes

  • Support Staff

February 15, 2013 at 2:03 am

I will look into #2. Do you remember which deleted events had attendees?


Peter

February 15, 2013 at 5:52 am

Seth,
I will send you, by email, the exported attendee file with the attendees from the deleted events.


Peter

March 1, 2013 at 7:39 am

The Event Overview has become next to useless this morning. I have 71 events in March and there is absolutely no way I can get to see this weekend’s events on the page. March 2nd and 3rd events just will not show, no mater how I try to filter. The events show on the event list and calendar and all the information for the event itself looks correct. Seth your login is still active if you wish to see for yourself.


Seth Shoultes

  • Support Staff

March 1, 2013 at 10:37 am

Peter,

We are releasing a beta for 3.1.31 today. I have fixed some aspects of the filtering, which will hopefully help.

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