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Wesley Burden
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May 9, 2013 at 8:01 am
Hi there
I’m interested in using EventEspresso for a Arts festival website. They have a few specific requirements which I’d like advice on their feasibility. The Festival runs once a year for a couple of weeks and has in the region of 100 events at approx 10 different venues.
The festival has a database of returning customers and a friends membership scheme which entitles them to a 10% discount.
So my questions are:
Can attendees be saved and recalled when purchasing a ticket?
A lot of ticket sales happen in a box office to the same people each year so our client would need to ba able to recall the attendees details easily.
Can attendees details be imported from an access database?
This relates to the first question. The attendees would just need to have their details imported ready for when they want to buy tickets
10% discount for members.
Is there a way to offer members (friends) of the festival a 10% discount at checkout?
Ticket designs.
Can we have design control over tickets?
Does EventEspresso integrate with a ticket printer?
This would be for use in their physical box office.
Sorry about all the questions!
Thanks
Wesley
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Josh
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May 10, 2013 at 2:56 pm
Hi Wesley,
No problem, these are great questions. I’ll follow up with each of them below:
Can attendees be saved and recalled when purchasing a ticket?
A lot of ticket sales happen in a box office to the same people each year so our client would need to ba able to recall the attendees details easily.
We have an add-on (wp-user integration) that hooks into the WordPress user table where you can store attendee details like name, email, and address. The way that it is designed to work is each attendee has a user account and when they log in their details pre-populate the registration form. I’m not sure how well this would work in the context of using this as a box office solution since it’s designed to work with individual user accounts.
Can attendees details be imported from an access database?
This relates to the first question. The attendees would just need to have their details imported ready for when they want to buy tickets
There isn’t an access importer. We do have a .csv attendee importer, but I think what you’re looking for is a way to import your attendees as members, which would probably involve some custom development to get each of the details into the WordPress usermeta table.
10% discount for members.
Is there a way to offer members (friends) of the festival a 10% discount at checkout?
We have promo code discounts that can be set to discount tickets 10% where you’d give only the members the promo codes. Or if you have our WP user integration add-on, you can set Member prices. The member prices will be available to those who are logged in to the site while purchasing.
Ticket designs.
Can we have design control over tickets?
Yes, the tickets are markup up with HTML and CSS, and you can set up multiple ticket templates.
Does EventEspresso integrate with a ticket printer?
This would be for use in their physical box office.
Our tickets are designed to be printed out by the user (individual ticket URL links get emailed to the attendee). However one time we did customize the ticket template so it would be narrow enough so a thermal receipt printer could print out the ticket. I’m not sure how well that worked out for them as the tickets have to be printed out individually (there isn’t a batch print feature).
Hope this information helps! Please feel free to take a test drive and follow up with any additional questions you might have.
https://eventespresso.com/pricing/test-drive-event-espresso/
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Wesley Burden
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May 13, 2013 at 3:08 am
Thanks for all the info Josh. I hope we will be able to get this project up and running on your plugin!
Best regards
Wes.
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