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Featured Image doesnt work on one of our Event. – again

Posted: February 4, 2017 at 11:59 am

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SmartDevs

February 4, 2017 at 11:59 am

The problem is not solve https://eventespresso.com/topic/featured-images-in-any-cases-it-works-in-some-not/

Now we have create new Events, we named one of the events “HOMA” it is a Yogatechnique with fire etc. etc.

This event is again the only event where the featured image not work.
– we have the image in the Media-Lib and try to attache in the event directly.
– we have upload the image over the event-editor and select that
– we uploaded it with FTP
etc. etc. etc.
without a positiv effect.
we dont have make a copy of the exiting event “HOMA”

It is not possible to atache a featured image for this single event.


Lorenzo Orlando Caum

  • Support Staff

February 5, 2017 at 12:52 pm

Hi,

What happens if you add an image to the event description area and save as a draft? Does the image appear there without any issues?

Also, are you having the image upload issues in a specific web browser? For example, what happens if you try Chrome or Firefox?


Lorenzo


SmartDevs

February 6, 2017 at 2:26 pm

workflow with exiting event: https://www.screencast.com/t/n6LoEoAJ
workflow with a draft: https://www.screencast.com/t/6l3eSfjHswus

this happend in IE, FF and Chrome 😉


Josh

  • Support Staff

February 6, 2017 at 9:42 pm

You’ll need to make sure the URL field has a valid URL input when you set the featured image. If that field is blank, you can try selecting or uploading the file again.


SmartDevs

February 7, 2017 at 2:11 pm

the url is not blank.
the URL is correct, if i copy the url and paste it in my browser i get the picture.
upload has no effect.
select has no effect.


Josh

  • Support Staff

February 7, 2017 at 6:40 pm

Hi there,

If you try to attach the same image from the media library to a post or page, does the featured image work?

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