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Emoni
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May 6, 2014 at 6:18 am
Using Version 3.1.36.5.P – this has been working fine for a while but I just heard from the client that when adding attendees they are getting a fatal error. I logged in with my admin account and it’s the same issue:
Fatal error: Cannot redeclare add_new_attendee() (previously declared in /var/sites/c/citywomen.org/public_html/wp-content/uploads/espresso/custom_functions.php:37) in /var/sites/c/citywomen.org/public_html/wp-content/plugins/event-espresso/includes/admin-reports/add_new_attendee.php on line 173
I personally haven’t updated the plugin but the client might have. There was a custom function written by one of your devs to add the ticket type. Is this the issue?
Thanks
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Dean
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May 6, 2014 at 6:41 am
Hi Nicholas,
You have a custom functions file in your uploads directory that has a function in it that is the same as one in the core plugin so it is clashing.
It sounds like there may have been an edit to a core file event-espresso/includes/admin-reports/add_new_attendee.php to make the function add_new_attendee() pluggable. If the function is pluggable then having it in the custom_functions.php file is fine as it will then over ride the original.
The easiest solution is to remove that function or rename the custom_functions.php file so it doesn’t get loaded. However that will stop the modified function from working. It seems you may need to make the core function pluggable again.
Was there a forum support thread regarding this ticket type issue? Or was it done via a Priority Support Token?
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Emoni
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May 6, 2014 at 6:57 am
Hi Dean
Thanks for the quick answer. I looked back and it was this code which was kindly provided under the thread: https://eventespresso.com/topic/manually-added-attendees-are-shown-as-admin-under-option-rather-than-by-ticket/
if I modify the core again will it work ok?
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Tony
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May 6, 2014 at 7:08 am
Hi Nicholas,
Yes that should work fine.
You’ll need to re-do the steps outlined HERE
Wrapping the add_new_attendee function within
if (!function_exists('add_new_attendee')) {
...
}
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Emoni
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May 6, 2014 at 10:24 am
Thanks for your help, the add attendee function is back up and running.
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Tony
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May 6, 2014 at 10:33 am
No Problem 🙂
I’ll mark this thread solved.
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