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Masen
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May 20, 2024 at 1:53 pm
Hi! I’m running version 5.0.19.p and when I try to activate it all I get is a fatal error screen and this message on my error log:
PHP Fatal error: Uncaught RuntimeException: Event Espresso Level 2 Maintenance mode is active. That means EE can not run ANY database queries until the necessary migration scripts have run which will take EE out of maintenance mode level 2. Please inform support of this error. in /plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php:2426
Stack trace:
#0 /wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(1064): EEM_Base->_do_wpdb_query('get_results', Array)
#1 /wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(2044): EEM_Base->_get_all_wpdb_results(Array)
#2 /wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php(2008): EEM_Base->delete_permanently(Array, true)
#3 /wp-content/themes/sevenhills-child/functions.php(357): EEM_Base->delete(Array)
#4 /wp-includes/class-wp-hook.php in /home/onesocce/public_html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Base.model.php on line 2426
I also get this warning message, but not sure if it is related:
PHP Warning: Use of undefined constant EE_MIGRATION_STEP_SIZE - assumed 'EE_MIGRATION_STEP_SIZE' (this will throw an Error in a future version of PHP) in /wp-config.php on line 80
Can you help me out on how to figure this out?
Thanks!
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Rio
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May 20, 2024 at 6:16 pm
Hello,
Can you give more information about it?
Can you tell me your prior version before updating? did you do manually upgrade of plugin? which mean, you downloaded the plugin and overwrite the current installed?
After having that issue, were you able to access your site? and all its settings? do you see any problem on your site?
Can you also share your WP and php version you’re using?
thanks
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Masen
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May 20, 2024 at 6:25 pm
Hi Rio,
We purchased the update and updated the license then manually updated the plugin from the /wp-admin > Plugins page. Please advise.
Wordpress Version 6.5.3
php version 7.4
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Masen
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May 20, 2024 at 6:28 pm
I am also seeing this in the error log:
PHP Fatal error: Uncaught Error: Undefined constant “EE_MIGRATION_STEP_SIZE” in /home/onesocce/public_html/wp-config.php:80
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Masen
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May 20, 2024 at 7:57 pm
We commmented out the EE_MIGRATION_STEP_SIZE line in wp-config and it’s now running php 8.0. Still no luck running the plugin.
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Rio
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May 20, 2024 at 8:17 pm
Can you fill this form so we can look on it.
https://eventespresso.com/send-login-details/
Please fill the FTP info too.
thanks.
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Masen
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May 21, 2024 at 6:59 am
Rio, the form has been completed. Thanks
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Rio
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May 21, 2024 at 8:42 am
Thank you, will look on it and will be back on you through email.
thanks.
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