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Fatal error: Uncaught Error: Class 'EE_Datetime_Field' not found in

Posted: November 6, 2023 at 2:18 pm

Viewing 5 reply threads


WMedernach

November 6, 2023 at 2:18 pm

Hello, we have a site that is throwing the following error on some of the events:

Fatal error: Uncaught Error: Class ‘EE_Datetime_Field’ not found in /home/customer/www/trachpowerskating.com/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/DbSafeDateTime.php:170 Stack trace: #0 /home/customer/www/trachpowerskating.com/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/DbSafeDateTime.php(195): EventEspresso\core\domain\entities\DbSafeDateTime::createFromDateTime(Object(DateTime)) #1 /home/customer/www/trachpowerskating.com/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/DbSafeDateTime.php(120): EventEspresso\core\domain\entities\DbSafeDateTime::createFromFormat(‘Y-m-d H:i:s O e’, ‘2023-08-24 02:0…’) #2 [internal function]: EventEspresso\core\domain\entities\DbSafeDateTime->__wakeup() #3 /home/customer/www/trachpowerskating.com/public_html/wp-content/object-cache.php(244): Memcached->get(‘f0a25d6fd5b767b…’) #4 /home/customer/www/trachpowerskating.com/public_html/wp-content/object-cache.php(56): WP_Object_Cache->get(13054, in /home/customer/www/trachpowerskating.com/public_html/wp-content/plugins/event-espresso-core-reg/core/domain/entities/DbSafeDateTime.php on line 170


Rio

  • Support Staff

November 6, 2023 at 7:17 pm

Can you tell us how we can reproduce the error? Are you creating event when you experience this issue? Can you shoot a video for us? and we will also recreate it from our end.

you can use loom to do that.
https://www.loom.com/

thanks


WMedernach

November 6, 2023 at 7:30 pm

Hi Rio,
The error is only happening on some events, and it occurs when you click on an event to goto the Edit Event page.

I’ve used Loom to create a video and it is here: https://www.loom.com/share/06699117b69b467b9de78e6696fce170?sid=00a38d80-c7ad-471c-a51d-3b16330d7e36


Rio

  • Support Staff

November 6, 2023 at 9:09 pm

Can you send us your log-in information.
https://eventespresso.com/send-login-details/

Thanks


WMedernach

November 7, 2023 at 3:11 pm

This reply has been marked as private.


Rio

  • Support Staff

November 7, 2023 at 6:20 pm

We always receive authentication failed, it could be because the host address we’re putting is wrong, as we did not receive anything from you asside from the username and password.

we suggest to fill again the form we sent.
https://eventespresso.com/send-login-details/

thanks


WMedernach

November 7, 2023 at 7:55 pm

This reply has been marked as private.


Rio

  • Support Staff

November 7, 2023 at 8:14 pm

This reply has been marked as private.
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