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Fatal Error on FTP Install

Posted: August 3, 2012 at 10:48 am


Julie Tate

August 3, 2012 at 10:48 am

Hello,

I am upgrading to the latest version of Event Espresso, and after uploading the ‘event-espresso’ directory via FTP, and ensuring that the older version of Event Espresso is deleted, I receive a “Fatal Error” when I try to activate the plugin.

Fatal error: Only variables can be passed by reference in /hermes/waloraweb045/b2449/moo.samwolcottcom/julietateministries-com/wp-content/plugins/event-espresso/includes/functions/database_install.php on line 191

Please guide me towards a solution, Julie

  • This topic was modified 6 years, 10 months ago by  Julie Tate.


Josh

  • Support Staff

August 3, 2012 at 10:56 am

Which version of PHP is installed on the server? The Event Espresso requirements check plugin should be able to report the version number if you do not know off hand: http://eventespresso.com/requirements/


Julie Tate

August 3, 2012 at 11:26 am

Running PHP version 5.3.13. The only warning I received was related to MySQL:


Your version
5.0.91-log
WARNING
The recommended version of MySQL is 5.5 or higher.


Josh

  • Support Staff

August 3, 2012 at 11:42 am

Please send WordPress admin level log in credentials via the contact form on this page: http://eventespresso.com/contact/

Select the “I am sending login info as requested” department form.


Julie Tate

August 3, 2012 at 11:59 am

Login info just sent.


Josh

  • Support Staff

August 3, 2012 at 12:05 pm

Can you send FTP credentials via the same form. Thanks!


Julie Tate

August 3, 2012 at 12:23 pm

FTP credentials have been sent.


Josh

  • Support Staff

August 3, 2012 at 12:54 pm

Can you try resending the FTP creds? We only received the WP creds.


Julie Tate

August 3, 2012 at 1:02 pm

It has been resent. If it’s not received please email me: samwolcott (at) gmail (dot) com


Josh

  • Support Staff

August 3, 2012 at 1:16 pm

We got it. Which version number are you updating from?


Julie Tate

August 3, 2012 at 1:23 pm

I deleted the old version but I believe it was somewhere in 3.0


Julie Tate

August 3, 2012 at 1:25 pm

It hasn’t been updated since September 2011


Josh

  • Support Staff

August 3, 2012 at 1:34 pm

It looked like it hadn’t been updated in about a year. Going from 3.0 to 3.1.25 is quite a jump. It might be better to clear out the event data tables from last year. Is that a viable option?


Josh

  • Support Staff

August 3, 2012 at 2:05 pm

The plugin is installed now. I removed the contents of the function that threw the error. It was trying to a write a registration cancelled shortcode to the cancellation page. This can be done manually.

The issue now is the options are not saving correctly. Did you make a backup of the database before updating?


Julie Tate

August 3, 2012 at 2:56 pm

Database is backed up… It’s definitely viable to clear out the event tables if needed. Let me know what I need to do.


Josh

  • Support Staff

August 3, 2012 at 3:14 pm

Since the options are not being saved, I think the trouble is in the wp_options table. You might try this first:
Deactivate Event Espresso, then restore the database to the point before updating. Then re-activate Event Espresso.

The event tables can be cleared out by deleting any of the tables that have the word ‘events’ in them via phpmyadmin.

enter image description here


Julie Tate

August 3, 2012 at 3:33 pm

Clearing out the wp_options fields with “events” seemed to work. Thanks for the help.

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Updated by  Julie Tate 6 years, 10 months ago ago

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