Support

February 4, 2015 at 12:09 pm

Hi Heinz, could you try these steps?

1) Ensure that the WP memory macro is towards the middle of the wp-config.php file

2) Temporarily deactivate and reactivate all plugins

3) Go to Event Espresso –> Messages. Then click on the Settings tab. Toggle it to off and then back to on.

Let us know if this helps.

Thanks

—
Lorenzo

February 5, 2015 at 7:46 am

Hi Heinz,

Can you let us know what’s missing?

February 5, 2015 at 1:10 pm

Hi Heinz, one of your other plugins may be setting the input text area to use a white font so the content is there but it is invisible unless you select it (using your mouse).

Have you tried temporarily deactivating any other plugins?

I would start with plugins that change the styling or functionality of the WP dashboard.

—
Lorenzo

February 9, 2015 at 1:00 am

Hi Heinz,

Fatal error: Out of memory (allocated 38279024)

Your server only has ~32M allocated as available to PHP (and therefore WordPress), setting higher values within wp-config.php will only take effect if your host allows those settings.

within wp-config.php add this line:

define( 'WP_MEMORY_LIMIT', '96M' );

just above the comment:

/* That’s all, stop editing! Happy blogging. */

Like this – http://take.ms/NIsps

It must be before the call for wp-settings.php (line 103 in my screenshot)

Then check the messages again, does the error still show? If it does what it the ‘allocated’ value – ‘Out of memory (allocated 38279024)’

If it is the same (or close enough) then your host is not allowing you to allocate more memory, you’ll need to contact them to have them do so. The reason you see this as you activate all 3 plugins is each plugin will use a little more memory, so activating one does not taking you over the limit, but all 3 (and EE) does.

February 9, 2015 at 6:11 am

Hi,

So the value of 38279024 did not change when you increased the memory allocation?

If not it could be that the server has set a hard limit to how much memory each site on the server can use. It might be worth checking this with 1 and 1.

See here: https://help.1and1.com/hosting-c37630/scripts-and-programming-languages-c85099/php-c37728/php-memory-limit-a683249.html

February 9, 2015 at 8:59 am

Please do let us know how the site works on the new host 🙂