Support

May 22, 2013 at 9:52 am

Hi Gabriel,

The that you’re seeing error indicates that the /invoice gateway folder was copied over to /wp-content/uploads/espresso/gateways, but something may not have been copied over.

There are a couple ways to fix this:

1) Copy over the entire /invoice gateway folder from /event-espresso/gateways to /wp-content/uploads/espresso/gateways and deactivate/reactivate the invoice gateway.

or

2) Remove the gateway files from /wp-content/uploads/espresso/gateways and reset the active gateways option value.
If you’re familiar with adding functions to your theme’s functions.php file, you can reset the active gateways option value by running this code from your theme’s functions.php file (it will run if you refresh a page in the admin and it only needs to be run once):

update_option('event_espresso_active_gateways','');

The above code will wipe the active gateways option clean, so it’s important to remove the code from functions.php after it’s run, then go back and re-activate the gateways that were previously active.

May 23, 2013 at 10:25 am

Yes, remove all the folders in /wp-content/uploads/espresso/gateways.

May 23, 2013 at 11:04 am

Try going to your gateways page and resaving the settings for your gateways.

May 23, 2013 at 11:41 am

Mind if we take a look? Please send WordPress admin level log in credentials via this form:
https://eventespresso.com/send-login-details/