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Fatal Error

Posted: September 13, 2019 at 12:31 pm


NYSCDFI

September 13, 2019 at 12:31 pm

When trying to update and activate our EE4 plugin we get the following error:

Warning: require_once(/home/content/p3pnexwpnas07_data01/18/3591618/html/wp-content/plugins/event-espresso-core-reg/core/bootstrap_espresso.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas07_data01/18/3591618/html/wp-content/plugins/event-espresso-core-reg/espresso.php on line 119

Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas07_data01/18/3591618/html/wp-content/plugins/event-espresso-core-reg/core/bootstrap_espresso.php’ (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/p3pnexwpnas07_data01/18/3591618/html/wp-content/plugins/event-espresso-core-reg/espresso.php on line 119

Can you help us figure out what is wrong and how we can get this back on-line?

Thanks so much!


Josh

  • Support Staff

September 13, 2019 at 12:51 pm

Hi,

The error message indicates that your site is missing some of Event Espresso’s files. The way forward will be to delete the copy of Event Espresso that’s installed on the site, then download a fresh copy from your account page and install.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  Josh 6 days, 8 hours ago ago

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