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Fatal Error (21)

Posted: September 13, 2019 at 12:31 pm


September 13, 2019 at 12:31 pm

When trying to update and activate our EE4 plugin we get the following error:

Warning: require_once(/home/content/p3pnexwpnas07_data01/18/3591618/html/wp-content/plugins/event-espresso-core-reg/core/bootstrap_espresso.php): failed to open stream: No such file or directory in /home/content/p3pnexwpnas07_data01/18/3591618/html/wp-content/plugins/event-espresso-core-reg/espresso.php on line 119

Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas07_data01/18/3591618/html/wp-content/plugins/event-espresso-core-reg/core/bootstrap_espresso.php’ (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/p3pnexwpnas07_data01/18/3591618/html/wp-content/plugins/event-espresso-core-reg/espresso.php on line 119

Can you help us figure out what is wrong and how we can get this back on-line?

Thanks so much!

  • This topic was modified 10 months, 1 week ago by  NYSCDFI.
  • This topic was modified 5 months ago by  Garth.


  • Support Staff

September 13, 2019 at 12:51 pm


The error message indicates that your site is missing some of Event Espresso’s files. The way forward will be to delete the copy of Event Espresso that’s installed on the site, then download a fresh copy from your account page and install.

The support post ‘Fatal Error (21)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 10 months, 4 weeks ago ago

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