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External links showing as sold out in Calendar

Posted: October 2, 2024 at 9:44 am

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thegetaway

October 2, 2024 at 9:44 am

Hello, I am not sure why the events in our calendar with external links are showing as sold out when hovering over the events.


thegetaway

October 2, 2024 at 9:49 am

This is on a recurring event, and seems to be because of the previous date time?


thegetaway

October 2, 2024 at 10:18 am

I got it, had to assign the free ticket to the new datetime.


Tony

  • Support Staff

    •

October 2, 2024 at 4:29 pm

Thank you for letting us know you figured this out, any further questions just let us know.

Side note for future reference, when troubleshooting issues like this we would usually ask for a link to the event and/or calendar so we could take a look. If you include those within your opening post it helps speed things up as we then don’t need to ask for it.
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Updated by Tony 3 weeks, 2 days ago ago

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