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Extended Registration Date, but Cannot change event to Publoshed

Posted: November 6, 2023 at 1:33 pm

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stocktonee

November 6, 2023 at 1:33 pm

We extended the time to register for an event, but the event still only allows for SOLD OUT, even though the PUBLISHED option is available.

Here’s the event: https://stocktonee.com/retreats/


Tony

  • Support Staff

    •

November 6, 2023 at 6:53 pm

Hi there,

If the event is showing sold out it means you don’t have spaces available.

Can you add a screenshot of your Datetime and ticket options?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


Rio

  • Support Staff

    •

November 6, 2023 at 6:59 pm

Where you able to figure it out? I dont see any sold-out on the event you shared.
https://monosnap.com/file/iXFGPEk603jvYjBNwUZWZsWGSrqPR1

Can you send us screenshot or loom of the problem you’re experiencing?
https://www.loom.com/

thanks.
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Updated by Rio 1 year ago ago

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