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brett_hamilton
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June 2, 2016 at 8:20 am
This is our first year using Event Espresso. Setup and configuration has been great. We have run into a problem with our first events. We have 249 registrants… but then we we export only 200 lines appear.
Is it possible there is an error in entry 201 that would cause an exception and crash?
Is there configuration settings for the exports. Is this working in another way I don’t understand?
Any help or suggestions would be greatly appreciated.
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Lorenzo Orlando Caum
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June 2, 2016 at 10:55 am
Hello,
What version of Event Espresso are you using for your project?
You can find that information through your WordPress plugins page.
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Lorenzo
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brett_hamilton
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June 2, 2016 at 1:13 pm
Here is the information.
WordPress Version:
4.5.2
PHP Version:
5.3.29
MySQL Version:
5.1.72
Event Espresso Version:
4.8.43.p
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Lorenzo Orlando Caum
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June 2, 2016 at 1:22 pm
Hello,
What do you see for the approved registrant count when you are looking at the events overview screen?
It looks like this:
http://cl.ly/2e1F1K3N3w0i
The reason I ask is the registrations CSV report generates a list of certain registration statuses.
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Lorenzo
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brett_hamilton
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June 2, 2016 at 2:01 pm
That column says 249 for this event.
That might make sense with certain status’. Which status’ will be exported?
I manually reviewed a few entries to see if there was a pattern.
Here is a better summary of the actions. I hope this will look familiar.
http://imgur.com/pOhLUZN
I was expecting to see 249 lines in the exported report… but then After exporting I only 200 entries.
Thanks for quick responses.
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brett_hamilton
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June 7, 2016 at 10:29 am
Any ideas and suggestions on this? This is a fairly frustrating issue… we are manually copying and pasting the information from the interface.
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Lorenzo Orlando Caum
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June 7, 2016 at 11:20 am
Hello,
Could you try the original CSV report system by making a change through your wp-config.php file?
https://gist.github.com/lorenzocaum/4d3ac347b07a7c3004e8
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Lorenzo
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