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gazza
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October 2, 2015 at 6:15 pm
Hi Team
Have a problem with the above..
Not sure if it’s a bug or I’m missing something..
Have read –
https://eventespresso.com/wiki/how-to-export-registrations-to-csv/ and
https://gist.github.com/lorenzocaum/8e9f047e533248153a38 (but only have 18 registrations and did not edit any EE files.)
First link says “You’ll be taken to a table of registrations specifically for that event, at the bottom of the table is the ‘All Registrations CSV Report’ button” – my version has a “Event Registrations CSV Report” button. But I doubt this is relevant.
The problem is that there are 18 people registered, but when I click the “Event Registrations CSV Report” button, only 13 gets exported into the CSV file. It’s the same 13 every time.
The people registered have done so over 2 months (in this instance Sep and Oct – 8 in Oct, 10 in Sep)
17 are approved, one is pending payment. I am using no filters, and even if I do as in specifically choose the correct category – still only 13 names are exported. (using Safari on a MAC)
Must be something about unlucky 13??? 😎
Can you assist pls?
Cheers
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Tony
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October 5, 2015 at 4:40 am
Hi Gazza,
Within your registrations list do any of the registrations have a TXN Date that is Orange? If you are using the latest version of EE4 is should have the status under the date, like this – http://take.ms/ezAvQ
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gazza
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October 5, 2015 at 5:01 pm
Hi tony
No, all green for go, except for one in blue – “Incomplete”
Cheers
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Tony
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October 6, 2015 at 6:29 am
Can you open up one of the 5 registrations that are not being exported.
Then edit the contact for that registraiton – http://take.ms/jkAlz
Take a look where it says ‘Update Contact Record’, does the button show ‘Update’ or ‘Publish’? – http://take.ms/Hbrvr
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gazza
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October 6, 2015 at 2:54 pm
Taaa Daaa!!
Yes, they showed “Publish” – clicked and all good now!!
My question is now what happened that they aren’t immediately “Published”. Some are, some aren’t?
Thx muchly
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Tony
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October 8, 2015 at 8:26 am
We are currently investigating this to find out why.
If you create a new registration now, is the contact created correctly or sill not published?
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