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Dinn
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April 21, 2017 at 9:55 am
Hello there,
We exported all our event attendees via CSV on Event Espresso Plugin.
There’s a column on the csv that lists the attendees that were checked in.
Usually they are 0 or 1, which means 0 they werent checked in and 1 they were checked in.
Question 1 – Why do we have some attendees with 2, 3 or more on the checkin value?
QUestion 2 – Is there a way we can restrict to 1 the checkin value?
many thanks!
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Josh
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April 21, 2017 at 3:15 pm
Hi Dinn,
A check out does not negate a checkin. So if there’s a 2 there, that means their ticket was checked in and then checked out. If there’s a 3 there it means their ticket was checked in, then out, then checked back in.
There isn’t a way in the software to restrict the checkin value to 1, but you can go to Event Espresso > Registrations > Checkins and look up a specific registration, then view it, then delete individual extra checkins.
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Dinn
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April 24, 2017 at 4:47 am
Ok, many thanks for the support.
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Dinn
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April 24, 2017 at 4:52 am
Hm, i couldnt find the checkin registratiton log on those specific contacts.When i go to contact registration info i only have the information about it being approved, the ticket info and not much more.
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Josh
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April 24, 2017 at 10:49 am
Did you go to the Event Check-In tab? Then did you select an event?
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Dinn
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April 27, 2017 at 5:15 am
Yes, but how can i see the indivdual extra checkins? for one given registration ?
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Dinn
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April 27, 2017 at 5:16 am
Ok, sorry, found it. many thanks!
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