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Export Of Events Has Deleted Items

Posted: July 13, 2012 at 8:43 am

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Dave

July 13, 2012 at 8:43 am

Hi, add exported my event in csv and I see attendees I deleted. These were tests that I conducted. I don’t understand why the deleted info is showing in the export.


Josh

  • Support Staff

July 13, 2012 at 12:22 pm

These shouldn’t display in a single event export report. Check to see that there are not any more test attendees on another page of the attendee reports. Try using the live search filter to track these down.

In the future, try setting up a separate event for testing, then permanently delete the event. Note that an event can be deleted, and once it’s deleted it can be permanently deleted. Permanently deleting the event will remove all data for that event from the database.


Dave

July 16, 2012 at 6:03 am

Ok, that worked. Didn’t realize there was a permanent delete.

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