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Roberto Rubio
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April 5, 2019 at 11:40 am
I need to export the CVS report of the people that had purchase tickets for the event. I selected the approved registers only and when i click on the export the filter cvs list, it just load the first couple rows and then will stop.
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Josh
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April 5, 2019 at 12:08 pm
Hi,
We received your request for priority support. I’ve emailed you and included a copy of that CSV report.
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Roberto Rubio
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April 5, 2019 at 12:45 pm
I got an email from Josh with the report. Thanks so much, but I still don’t know how to make this work…. thanks again
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Roberto Rubio
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April 8, 2019 at 7:19 am
Please, please i need to know how to do the export. One of the big events that is coming up ” T3R Elemento, Ramon Ayala y mas – Pleasanton Fairgrounds” the main artist just cancel his tour and we need to let the registers know about this new change and the refund process.
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Josh
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April 8, 2019 at 7:32 am
Hi,
I’ve added the following to your site’s wp-config.php file:
define('EE_USE_OLD_CSV_REPORT_CLASS', true);
What that will do is switch Event Espresso to use the older CSV class. When you go to get a registration list, you’ll click “Event Registrations CSV Report” and it will generate the report.
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Roberto Rubio
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April 8, 2019 at 7:39 am
Thank you so much, but this will work for now. how can i make it so it will filter the approved registrations only for next time?
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Josh
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April 8, 2019 at 7:41 am
You’ll probably need to move the site to another web sever because the newer CSV report class that includes the filtering isn’t going to work on that web server.
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Roberto Rubio
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April 8, 2019 at 10:01 am
Tell me what it needs to get done, and I can pass this over to my server manager. He can take a look and may be stay in the same server.
Thanks so much
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Roberto Rubio
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April 8, 2019 at 10:09 am
I have the site hosted in a Linode Server
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Josh
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April 8, 2019 at 8:08 pm
You can pass this on to your server manager:
When doing a filtered CSV report, admin-ajax.php returns 404 error
client denied by server configuration: *redacted*/wp-admin/admin-ajax.php, referer: https://www.boletosaqui.com/wp-admin/admin.php?page=espresso_batch...{querystring}
There may be some rate limiting or some limits on the query string length for the request that failed.
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Roberto Rubio
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April 9, 2019 at 10:44 am
The issue was solve by the Server Manager, he say that.. the ddos security was causing the problem.. so I have disabled it on the account.
*Now its working again
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Roberto Rubio
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April 9, 2019 at 10:45 am
Thank you Josh for you outstanding support and help!
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