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Export attendees fails with "WordPress Failure Notice"

Posted: September 12, 2013 at 3:34 am

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Derren Page

September 12, 2013 at 3:34 am

When I click on the Export link for an event I get a WordPress Failure Notice page which contains the following:

Are you sure you want to do this?
Please try again.

Trying again just shows the same page.

I have never tried this Export before so don’t know if it ever worked on my installation.

Any thoughts?

WordPress 3.5.1

Active plugins:
Event Espresso 3.1.35P
Author Avatars List 1.7.1
Comprehensive Google Map Plugin 7.0.31
Contact Form 7 3.5.2
Default Email Change (Quick and Dirty) 1
Display Posts Shortcode 2.3
Enhanced Admin Bar with Codex Search 2.0.5.2
Google Calendar Events 0.7.2
If Menu 0.1
Media Library Assistant 1.43
Post link shortcode 1.0
User Profiles Made Easy 1.7.3
WooDojo 1.5.2
WooSidebars 1.3.1
WooSidebars – Sidebar Manager to WooSidebars Converter 1.1.1
WP Document Revisions 1.3.6

Inactive plugins:
Advanced Access Manager 1.7.5
Akismet 2.5.9
NGFB Open Graph+ 6.7.4.2
WooCommerce 2.0.14
Wordpress Statistics 3.2


Dean

September 12, 2013 at 4:16 am

Hi Derren,

This is WordPress telling you that a nonce check (security check) has failed. It crops up from time to time, but I havent seen it before with exports.

Were you logged in as the admin? Have you tried logging out and back in again? Clearing your browser cache?


Derren Page

September 12, 2013 at 5:19 am

Hi Dean,

I was logged in as admin.

I have tried the following options but export still fails (after each try).
– logout and back in as admin
– logout, clear browser cache, login as admin
– logout, clear browser cache, login as different user with Administrator role

Could it be file/folder permissions on the host?


Dean

September 12, 2013 at 6:33 am

Hey Derren,

Thanks for checking those.

It could be a permissions thing I wouldnt rule it out, but my research is saying nonces, which is going to be a little hard to check.

This has only come up twice before on the forums. Once 2 years ago and was an issue we fixed, and one other time but the resolution is unknown.

It does come up a lot in the general WordPress community though.

Can you troubleshoot and deactivate all plugins except Event Espresso and test again? If it still occurs, swap to a default theme, if it still occurs then let me know.

If it doesnt occur with the plugins deactivated, then reactivate them one by one testing each time. We might find it is a plugin conflict.


Derren Page

September 12, 2013 at 7:13 am

Thanks Dean. I will try that later during the day and let you know.


Dean

September 13, 2013 at 1:01 am

No problem, please keep me updated.


Derren Page

September 27, 2013 at 4:06 am

Unfortunately disabling all the other plugins didn’t resolve the issue. I have resorted to extracting the data directly from the MySQL database.


Josh

  • Support Staff

September 27, 2013 at 12:48 pm

Hi Derren,

This is only a guess, but it could potentially be a case where a capability was removed using the Advanced Access Manager. Since the Advanced Access Manager plugin will alter user capabilities directly in the WP database the changes made to user roles will continue to be affected even when Advanced Access Manager is deactivated.

Can you check to see if the admin user role has any roles/capabilities removed via the Access Manager plugin?

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