Support

Home Forums Event Espresso Premium Export Attendees and Import the same Attendees

Export Attendees and Import the same Attendees

Posted: November 23, 2020 at 1:53 pm


sky

November 23, 2020 at 1:53 pm

Hello!

We had a Server-Migration the last few days.
The 5 registrations who came in during these 3 days where not transfered to the new servers.
We exported the attendees in a CSV-File and now we have to integrate them again in EventEspresso.

My question are:
1. What is the best way to import the registrations? Can I use the same CSV-File for upload as I downloaded?

2. 4 of 5 registrations payed with Credit Card trough stripe. Is there a problem, if I import the data?

Thanks for your feedback.

BR
Cristina


Tony

  • Support Staff

November 23, 2020 at 3:17 pm

Hi there,

1. What is the best way to import the registrations? Can I use the same CSV-File for upload as I downloaded?

Yes you can and you can use the Attendee Importer add-on to reimport those registrations which allows you to match up your registration questions.

2. 4 of 5 registrations payed with Credit Card trough stripe. Is there a problem, if I import the data?

May I ask what issue there would be?

You may need to manually apply the Strip transaction numbers into Event Espresso if you need those but other than that you should have no isses.


sky

November 26, 2020 at 6:41 am

Hi
As per all 5 Registrations have different Events / Time-Groups etc. that makes it very difficult to upload trough the Importer. I should uploade each Registation separate.
Is there any other possibility to add the registation manually?
Thanks
Cristina


Tony

  • Support Staff

November 26, 2020 at 7:09 am

Hi Christina,

Then yes, you’ll likely be best re-creating the registration manually.

Go to Event Espresso -> Events -> {hover over event} -> Registrations.

At the top is a ‘Add new registration’ button, click that and you’ll see a Ticket Selector in the admin, select your ticket and provide the details needed.

The support post ‘Export Attendees and Import the same Attendees’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 2 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!