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Expired ticket removes all form elements from page

Posted: April 28, 2016 at 12:22 pm

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sterncenter

April 28, 2016 at 12:22 pm

I have a mailchimp signup form in my footer below my events/tickets page. If the ticket sales date expires, it seems as though EE removes all form elements.

EE 4.8.4
WP 4.5


Josh

  • Support Staff

April 28, 2016 at 5:46 pm

Hi Jenn,

Can you post a link to the page where this is happening so we can investigate?


Lorenzo Orlando Caum

  • Support Staff

April 28, 2016 at 5:48 pm

Hi Jenn,

Could you reactivate the expired ticket via the event editor but set it to sold out by setting a limit that matches the number of tickets that were originally available?

That will restore the ticket selector but prevent further registration.

I’m trying to determine if the ticket selector elements are being somehow overlapped with the newletter form.

Also, could you please upgrade to the current release of Event Espresso?

https://eventespresso.com/wiki/ee4-changelog/


Lorenzo

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