Support

Home Forums Event Espresso Premium Excel export problem

Excel export problem

Posted: August 7, 2012 at 9:32 am


Miguel

August 7, 2012 at 9:32 am

Hi!

Checked the Excel export feature and the registered users with custom characters in their names like “á”, “é”, “í”, “ó”, “ú” are not written right.

For example, surnames like:

“Córdoba Álvarez” are written like: “Córdoba Álvarez”

Any idea to fix this?

Regards,


Chris Reynolds

  • Support Staff

August 7, 2012 at 1:47 pm

This is an issue specifically with the .xls format — it doesn’t handle non-Latin characters very well (xls does not support UTF-8). In the next version (EE 3.2) we will be switching to .csv exclusively, which handles UTF-8 much better. In the meantime, it might be worth trying to open your export in OpenOffice if you are trying to do it in Excel.

http://www.openoffice.org/download/

The support post ‘Excel export problem’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Do NOT follow this link or you will be banned from the site!
[i]
[i]