Support

Home Forums Event Espresso Premium Every day people are losing their cart…how can I help them?

Every day people are losing their cart…how can I help them?

Posted: March 27, 2018 at 8:38 am


CanvasRoadShow

March 27, 2018 at 8:38 am

This happens every day: message from customer: I added something to the cart on your website and then looked for another event. Now I can’t find the cart to officially register and pay. Where can I find the shopping cart (forgive my ignorance)?


Josh

  • Support Staff

March 27, 2018 at 9:33 am

Hi there,

You can help them by adding one of the available cart widgets so they’ll always be able to see the cart contents.

You go to WP → Appearance → Widgets to activate the cart widget. More info here:

https://eventespresso.com/wiki/ee4-multiple-event-registration-add-on/#widget

The support post ‘Every day people are losing their cart…how can I help them?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso