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Events requiring registration cannot login.

Posted: December 15, 2015 at 2:29 am


December 15, 2015 at 2:29 am


I am creating a bunch of events that require user registration to join the event.

But when a user tries to order tickets from there, and proceeds to login (he/she already has a wordpress account), there is an error message “The registration step could not be completed, please try again”.

Upon clicking next again, it complains of compulsory fields not being filled.
On refreshing the page, it shows that the user has actually logged in!

May I know what is happening here?



  • Support Staff

December 15, 2015 at 3:30 am


Are you using S2 member to manager users?

If so the problem is due to S2 hooking into the login redirect and breaking the registration, we have a small snippet to fix that here:

I would recommend adding that to a Site Specific Plugin.


December 17, 2015 at 12:38 am

Hi Tony Warwick,

The solution that was suggested works beautifully!

We use child theme, so that there is not much need for a site specific plugin, although we shall consider that indeed.


  • Support Staff

December 17, 2015 at 1:22 am

Great, thank you for letting me know.

I’ll mark this thread resolved, have a great day 🙂

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Status: closed

Updated by  Tony 4 years, 7 months ago ago

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