Support

Home Forums Event Espresso Premium Events do not open

Events do not open

Posted: April 11, 2022 at 5:56 am


renefi

April 11, 2022 at 5:56 am

Hi, since two days I cannot access my events on the frontend. If I click on “Details” in the event list or table or if I click “view event” from the backend, I don’t reach the event itself. It says “no results found”.
https://www.kicollege.de/termine/
That never happened over the last 4 years.
I haven’t updated anything and I checked with the provider. All running smooth there.
Do you have any idea, what happened?
Thank you
Rene


renefi

April 11, 2022 at 5:58 am

I am running EE4


Tony

  • Support Staff

April 11, 2022 at 6:04 am

Hi there,

Its an issue with permalinsk on the site, for example, the ‘pretty’ (non-working) link for one of your events is:

https://www.kicollege.de/?espresso_events=kyojitsu-22/

But the ‘ugly’ (working) link is:

https://www.kicollege.de/?espresso_events=kyojitsu-22/

The above can happen if something flushed permalinks at an unexpected point during the request, go to Dashboard -> Settings -> Permalinks.

Make no changes and just hit save does the event links work then?


renefi

April 11, 2022 at 6:10 am

You are incredible. That was it. Thank you for your quick help.


Tony

  • Support Staff

April 11, 2022 at 6:32 am

You’re most welcome, I’m glad that worked.

The support post ‘Events do not open’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso