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Events Disappearing

Posted: June 11, 2013 at 10:04 am


Tim Sherwood

June 11, 2013 at 10:04 am

My client has had a few events disappear. I checked through all filtering and retrieved all records. (There are only 15 total.)

She noticed because someone had seen it and now it’s gone.

Is anyone else reporting an issue like this? It’s hard to track because she goes through and adds a bunch of events and then goes back and notices that some aren’t there. I’m not sure how well she is tracking which one she has already added, other than by pulling it up to see which were already added or not.

Any info would be appreciated.

 

Latest version of EE and latest version of WP.


Josh

  • Support Staff

June 11, 2013 at 11:06 am

Hi Tim,

Can you look in the wp_events_detail table of the database? The events will be sequentially numbered in the ID column. If there are any that were deleted you’ll see a gap in the numbers. At the very least you could compare the two.


Tim Sherwood

June 11, 2013 at 12:36 pm

The numbers are in sequential order with none missing. Is there any chance that this isn’t user error?

She said that she caught the one missing because someone mentioned seeing it and then it not being there anymore and the person inquired why it wasn’t there anymore.  Yet, the ID’s are in sequential order.


Jonathan Wilson

June 11, 2013 at 3:54 pm

Tim,

May we log into your site to have a look? If so, please send us WP Admin credentials through the form on this page: https://eventespresso.com/send-login-details/


Jonathan Wilson

June 13, 2013 at 10:52 am

Hi Tim,

I emailed a link to you. Can you verify whether you can see all of the events when clicking that link?

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