Support

Home Forums Event Espresso Premium Events disappeared

Events disappeared

Posted: January 2, 2018 at 7:03 am


siw

January 2, 2018 at 7:03 am

Hello,

I have a question regarding Event Espresso 3.1.x. I used to have about 100 (recurring) events. But a few days ago they disappeared. It looks like they still appear in de database, but won’t show up in the WordPress backend. When I restore the database from 2 weeks ago, they still won’t show up.

This happened after I updated the website to WordPress 4.9.1, and some plugins, although nothing special.

Is there some way to manually establish a connection? Any other solution than manually add all the events again?

Thanks in advance,


Tony

  • Support Staff

January 2, 2018 at 7:09 am

Hi there,

Can you post the full, specific version number of Event Espresso 3 you are using? Did you recently update from an older version of EE3?

Are the events that a missing expired or still active events?


siw

January 2, 2018 at 7:59 am

Hi Tony,

thanks for the reply. The exact version is 3.1.37.12.P. I did not do the update myself, our customer did. Therefore I’m not sure if any messages have prompted, or anything similar.

I can see the events that happened last year, but have the status ‘closed’ now. For now, I think the best solution is to adjust the time/date on closed events (since they’re recurring)

Thank you for the time!

Sincerely

The support post ‘Events disappeared’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  siw 1 year, 10 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!
[for="input_96_5_3"]
[for="input_96_5_3"]
[gravityform id=96 title=false description=false]
  • This field is for validation purposes and should be left unchanged.
[i]
[i]
[gravityform id=69 title=false description=false]
  • This field is for validation purposes and should be left unchanged.