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Events are not displaying in full width template

Posted: January 23, 2018 at 5:35 pm


Craig Schwartz

January 23, 2018 at 5:35 pm

Hello. Recently any new event published within Event Espresso is not able to publish in Full Page Width.

For example, this event published a year ago appears on the website in full width with no blog format displayed along the right side column: http://www.hotpots.net/events/winter-wine-glasses/

A recent event posted will not display in full width and does show blog format displayed along the right side column:
http://www.hotpots.net/events/kids-cute-polar-bear-plate/

Please forgive my lack of Event Espresso knowledge, it has been a few years since I created this website for my client. I cannot recall how to correct this scenario.

When I do choose Full Width Page template and publish the page, it does not retain these settings and the event defaults back to Default Template.

Thank you!

Howard


Tony

  • Support Staff

January 24, 2018 at 2:46 am

Hi there,

As far as I can tell the only difference between those 2 events is the templates they are set to use.

For example, this event published a year ago appears on the website in full width with no blog format displayed along the right side column: http://www.hotpots.net/events/winter-wine-glasses/

That event is set to use the full width page template.

A recent event posted will not display in full width and does show blog format displayed along the right side column:
http://www.hotpots.net/events/kids-cute-polar-bear-plate/

That event is not.

When I do choose Full Width Page template and publish the page, it does not retain these settings and the event defaults back to Default Template.

There are a few reasons that can happen.

If you create new standard WP Page and set that page to use the full width template, does it save there?


Craig Schwartz

January 29, 2018 at 8:34 am

Hi, Tony

Sorry for the delay in replying. So I did what you mentioned and created a new WP page at the following link:
http://www.hotpots.net/test-full-width-page/

I also created a new EE full width page and is displayed here:
http://www.hotpots.net/events/test-full-width-event/

As you can see the WP full width template worked fine but the EE did not display in full width.

Thanks,

Howard


Craig Schwartz

January 29, 2018 at 9:24 am

Hi, Tony

Just an update – There were some updates required for the WP website. I upgraded WP to the current version and all EE plugins are now current as well as php version. I edited the test event page and was now able to chose and save the full width template! Please double-check me at the link provided above.

Thanks again for your assistance!


Josh

  • Support Staff

January 29, 2018 at 11:38 am

That looks to be a full-width page template for sure.


Craig Schwartz

January 29, 2018 at 12:59 pm

Yes, I assume I just needed to update the plugins and WP.

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