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EventEspresso WordPress Error Message: …"Only On One Domain…"

Posted: July 16, 2013 at 6:40 pm


Young

July 16, 2013 at 6:40 pm

I’m getting this error message on top of WordPress regarding EventEspresso:

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

I license isn’t up for renewal for a few weeks, and we do not have it installed on any other server. Not even locally.

What does this error message mean?


Garth

  • Support Staff

July 16, 2013 at 10:57 pm

Your license key is activated on this website: maibergerinstitute.com

In case you’ve got it activated on a second website I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

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Status: closed

Updated by  Garth 6 years, 4 months ago ago

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