Support

Home Forums Event Espresso Premium eventespresso confirmation mail arrive t my mail and not to primary contact mail

eventespresso confirmation mail arrive t my mail and not to primary contact mail

Posted: November 18, 2016 at 4:05 am


a.chiarottino

November 18, 2016 at 4:05 am

Hi,
When I create an event in the event manager with my user in WordPress the confirmation mail arrive to my mail and not to the email I specified in General Informations > Primary Contact Email.

It’s normal? I mean if I need that all confirmations arrive to the same e-mail address i need to use only one wordpress account?

Thanks


Josh

  • Support Staff

November 18, 2016 at 9:13 am

You’ll need to go into your Event Espresso > Message templates and make sure the To field for admin email templates have the [CO_EMAIL] short code there. It sounds like your admin email templates have the [EVENT_AUTHOUR_EMAIL] short code in the To: field.

The support post ‘eventespresso confirmation mail arrive t my mail and not to primary contact mail’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 3 years ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!
[for="input_96_5_3"]
[for="input_96_5_3"]
[gravityform id=96 title=false description=false]
  • This field is for validation purposes and should be left unchanged.
[i]
[i]
[gravityform id=69 title=false description=false]
  • This field is for validation purposes and should be left unchanged.