Support

September 21, 2023 at 10:59 am

Rio, thank you for the guidance. I was able to get my header and footer formatting from Elementor on the Event pages, as long as I don’t attempt to edit the event in Elementor, it works great.

I am having issues getting the venue pages to work. it doesn’t seem to matter how I apply my header and footer, it just doesn’t come through. I was curious if it’s an elementor issue. I went into the setting as you suggested and selected events and venues, however, when I go to apply the header & footer rules, I only get the option to apply it to the event pages. Do venues use something special or different than event pages? i tried to apply the format to all posts and archive pages with no luck.

But thank you again for helping me get my event pages up and running again.

September 22, 2023 at 11:19 am

Thanks for the quick reply sir. So I made sure to check that when i did the Event checkbox, and thought I had it selected in the Elementor setting, Venues do not show up in my how-to-apply rule list as events do… her is an image.

https://thertc.org/ee/page_settings.png

So for the Venues, I created a page template and published it for “All Singular,” and if I select “Theme” on the venue under Venue Attributes and Page Template, I get the theme I created however, the default header is still there in addition to my custom header but all the venue content is gone. I have toggled through every setting I could find, and it just doesn’t want to take. Also, just FYI, if I try to edit an event or venue page with Elementor, it really jacks up the page as far as layout goes. I’m assuming Elementor is injecting code that conflicts with the basic structure of EE.

When it comes to the event pages, as you can see in the image link, Elementor had a dropdown for Events but not one for Venues. For Events, all I had to do was create the page template in Elemetor, apply it to all events, and leave the settings for Page Template and Event Attributes to Default, and it worked great. I still can’t use Elementor to Edit the event page, but that is ok. I’m just trying to hide the default site header and use my site’s custom header and footer.

I just need to figure out the trick with Venues. I’m sure I’m just missing what type of template to create and how to apply it. Any additional help you could offer would be greatly appreciated.

Thank you, Chris

September 27, 2023 at 2:57 pm

That would be great sir, if you have the time. I will send in my info soon.

Just FYI, I have tried a multitude of configurations with no luck. let me know if you need to chat or would like to do a web chat.

Thanks again for everything ~Chris