Support

October 2, 2024 at 6:06 am

I’m experiencing a rather strange issue with items in the cart where the event title of an old ticket kind of gets stuck!

Let me explain the scenario.

If i navigate to an event named “Physics A Level” and from that event add a ticket named “AQA Online” to my basket, then go to my basket and remove that ticket, then i navigate to an event named “Maths GCSE” and from that event add a ticket named “Edexcel IGCSE Online” and finally go to my basket…

The Event title is showing as “Physics A Level” and the ticket name is showing as “Edexcel IGCSE Online”. So we have the event name from the ticket i previously removed and the ticket name for the new ticket i just added.

I tried forcing a refresh on the cart page and nothing changes. If i complete the purchase it is indeed the new ticket to the new event that is purchased but we have had users very confused by the fact the old event’s name stays behind.